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Mon - Fri 8.00am - 5.00pm

Sat & Sun CLOSED

Customer Enquiry

0411 554 249

T&C

  1. TERMS AND CONDITIONS

Quotations are valid for 30 days from the issued date, or as agreed.

On acceptance of a quotation, the customer must read and understand the terms and conditions they are entering into.  Authority to proceed can be made in writing or verbally and this automatically constitutes acceptance of all terms and conditions.

A booking fee of 20% – 50% will be charged out on acceptance of a quotation and must be paid to secure the booking.  All payment terms are COD unless agreed otherwise.

All payment terms are stated in the quotation.  You may be charged interest on any overdue amounts at an interest rate of 6% plus the RBA cash rate per annum, from the due date of the invoice.  You also agree to indemnify ACS against any costs associated to recovering or attempting recovery of overdue accounts.

 

Adelaide Concrete Solutions strive to achieve the desired finish to the best of their ability and will work with the concreter and or builder to increase the chances of achieving the desired result.  We do not however take responsibility for:

  • Uneven concrete,
  • Flaws and inconsistent colours / finish,
  • Concrete imperfections that may develop over time,
  • Concrete cracking,
  • Exposure of aggregate,
  • Oil or other contaminations in concrete.

Due to the nature of grinding up against a wall edge or skirting board, some marks may occur on these surfaces.  ACS will take reasonable measures to prevent this damage however we will not be held responsible for any such marks.

The customer must be aware that due to the handmade process of concrete grinding there may be minor imperfections in the finished floor, for example minor undulation, trowel marks, roller marks, etc.  Upon acceptance of a quotation you acknowledge that you are aware of this.

ACS is not responsible for any damage caused by other trades or external influences.  Care must be taken to protect a floor between first and second stages and this is the owner’s responsibility.  Do not use plastic to cover / protect the concrete floor as this may result in staining as the floor may sweat.  Tapes (especially duct tape) should not be used on a concrete floor as it can stain the floor or leave residue.

Any additional grinding or preparation required to correct concrete imperfections will be treated as a variation to the original quotation will apply.  Variations will be quoted separately from any quotation.

It is the customer’s responsibility to provide ACS with clear access on site.  This includes removal of all debris from areas to be worked in and removal of all scaffold / tools / machinery from these areas.  A minimum of 700mm width will be required for access of machinery.  All costs to lift and shift machinery on site will be at the customer’s expense.

ACS also needs clear access for a trailer (generator) and vehicle on site.  Parking and work permit costs will be passed onto the customer and may be the customer’s responsibility to arrange.

 

For new concrete pours; the first grind must be started 5-15 days after the slab is poured.  If this initial grind is delayed beyond 15 days after the slab is poured then additional costs may be charged.  The area should be completely accessible for ACS to perform the grinding works. 

The second stage of grinding must be scheduled after plasterboard is fitted but before painting, skirtings and joinery are installed.  When working alongside plasterboard, doors / windows, joinery, and appliances ACS will be careful but take no responsibility for any unforeseen damage

Head Office

37D Humphries Tce Kilkenny SA

Call Us

0411 554 429

EMAIL US

admin@adelaideconcretesolutions.com.au